TERMS & CONDITIONS
Welcome to Adhritam. These Terms & Conditions govern your access to and use of our website, products and services.
By accessing, browsing or making a purchase through [Website URL] (“Website”), you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Return, Refund & Cancellation Policy and any other policies displayed on our Website.
If you do not agree with these Terms, please do not use our Website or place an order.
1. About Adhritam
Adhritam is a brand operated by Vanya Traders and offers products associated with pooja, rituals, meditation, home fragrance, aromatherapy, gifting and moments of inner peace.
Our product range may include havan cups, incense sticks, dhoop products, diyas, reed diffusers, fragrances, pooja essentials and other related products.
Throughout these Terms, “Adhritam”, “we”, “us” and “our” refer to Adhritam and/or Vanya Traders, as applicable.
2. Eligibility and Acceptance
By using our Website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are under the age of 18 years, you may use this Website only with the involvement and supervision of a parent or legal guardian.
3. Use of the Website
You agree to use the Website only for lawful purposes.
You must not:
- Use the Website for fraudulent or unlawful activities.
- Provide false, misleading or incomplete information.
- Attempt to gain unauthorized access to our systems or servers.
- Interfere with the security or proper functioning of the Website.
- Introduce viruses, malicious code or other harmful material.
- Copy, reproduce or commercially exploit Website content without our written permission.
We reserve the right to suspend or restrict access where we reasonably believe these Terms have been violated.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and pricing displayed on our Website are accurate.
However, some products may contain natural materials, handcrafted elements or fragrances. Minor variations in colour, texture, fragrance, appearance or packaging may occur and shall not ordinarily be considered a defect.
Product images are intended for representation purposes. Actual products may vary slightly due to screen settings, photography, manufacturing variations or packaging updates.
We reserve the right to correct errors, inaccuracies or omissions at any time.
5. Product Use
Adhritam products should be used only for their intended purpose and according to the instructions provided on the packaging or Website.
Certain products may involve flame, heat, smoke, fragrance oils or other materials requiring careful handling.
Customers are advised to:
- Keep burning products away from children and pets.
- Never leave a burning product unattended.
- Keep products away from flammable materials.
- Use an appropriate heat-resistant surface where required.
- Ensure adequate ventilation when using products that produce smoke or fragrance.
- Follow all safety instructions provided with the product.
Adhritam shall not be responsible for damage, injury or loss resulting from improper, negligent or unsafe use of a product.
6. Spiritual and Wellness Disclaimer
Any references to spirituality, meditation, relaxation, peace, wellbeing, aromatherapy or traditional practices are intended to describe general lifestyle, cultural or experiential purposes.
Our products are not intended to diagnose, treat, cure or prevent any medical condition unless expressly stated and legally permitted.
Individual experiences and fragrance preferences may vary.
7. Pricing and Availability
All prices displayed on the Website are in Indian Rupees (INR), unless otherwise specified.
Prices, product availability, discounts and promotional offers may be changed at any time without prior notice.
Despite our best efforts, occasional pricing or product information errors may occur. In such cases, we reserve the right to correct the error and, where necessary, cancel or modify the affected order after informing the customer.
8. Orders and Acceptance
Placing an order on our Website constitutes an offer to purchase the selected products.
An order confirmation, payment confirmation or automated email does not necessarily constitute final acceptance of your order.
We reserve the right to accept, reject, limit or cancel an order in situations including:
- Product unavailability.
- Incorrect pricing or product information.
- Payment authorization issues.
- Incomplete or unverifiable customer information.
- Suspected fraudulent activity.
- Misuse of promotional offers.
- Operational or logistical limitations.
If a prepaid order is cancelled by us after successful payment, the applicable refund will be processed in accordance with our Return, Refund & Cancellation Policy.
9. Payments
Payments may be made through the methods available at checkout.
Online payments may be processed by authorized third-party payment service providers. Your use of such payment services may also be subject to the terms and policies of the respective provider.
You are responsible for ensuring that the payment information provided is accurate and that you are authorized to use the selected payment method.
10. Promotions and Discount Codes
Promotional offers, discount codes, gifts and other benefits may be subject to specific terms.
Unless otherwise stated:
- Offers are valid only for the specified period.
- Offers are subject to product availability.
- Multiple discounts may not be combined.
- Offers cannot be exchanged for cash.
- We may withdraw or modify an offer in case of misuse, technical errors or circumstances beyond our reasonable control.
11. Intellectual Property
All content available on the Website, including the Adhritam name, logo, trademarks, product names, packaging designs, text, photographs, graphics, videos and other creative material, is owned by or licensed to Adhritam or its respective rights holders.
No content may be copied, reproduced, modified, distributed or commercially used without prior written permission.
12. User Reviews and Feedback
If you voluntarily submit reviews, testimonials, feedback, photographs or other content to us, you confirm that such content does not violate the rights of any third party.
Subject to applicable law, you grant Adhritam a non-exclusive, royalty-free right to use, reproduce, display or publish such content for legitimate business, marketing or promotional purposes.
We reserve the right to moderate or remove content that is unlawful, misleading, offensive or inappropriate.
13. Third-Party Services
Our Website may include links to third-party websites, payment gateways, logistics partners or social media platforms.
We do not control these third-party services and are not responsible for their content, availability, practices or policies.
Your interaction with third-party services is governed by their respective terms and policies.
14. Limitation of Liability
To the extent permitted by applicable law, Adhritam shall not be liable for indirect, incidental, consequential or special losses arising from:
- Use or inability to use the Website.
- Website interruptions or technical issues.
- Delays caused by third-party service providers.
- Incorrect use of products.
- Events beyond our reasonable control.
Nothing in these Terms shall limit any liability that cannot legally be excluded under applicable law.
15. Indemnity
You agree to indemnify and hold harmless Adhritam, Vanya Traders, its owners, employees and representatives against claims, losses or liabilities arising from your violation of these Terms, misuse of our Website or products, or violation of applicable laws.
16. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising in connection with these Terms or your use of our Website shall be subject to the jurisdiction of the competent courts of Delhi, India, subject to applicable law.
17. Changes to These Terms
We may update these Terms & Conditions from time to time. The revised version will be posted on this page with an updated “Last Updated” date.
Your continued use of the Website after changes are published constitutes acceptance of the revised Terms.
18. Contact Us
For questions regarding these Terms & Conditions, please contact:
Adhritam
- Operated by: Vanya Traders
- Email: adhritaminfo@gmail.com
- Phone: 8851989111